Don’t Forget the Phone There is uncertainty surrounding so much of our lives right now, in travel as well as everyday situations like taking your dog to the vet or going to pick up your dry cleaning. We have so many questions. Are you open? How do I check in? Do...
Spread the Love These are unprecedented times. How many times have we heard or read that statement in the last several weeks? For me, too many to keep count. But the statement is both accurate in its reflection and unnerving in its meaning. These truly are...
Survey reveals early pattern in Transient Pace Declines On March 9, TCRM sent out a survey asking respondents to measure the impact the novel coronavirus was having on their hotel Transient booking pace as measured since March 1st. The survey was sent to both branded...
Has the Handshake Finally Met Its Demise? Habits can be hard to break – some being harder than others. Lately, breaking the habit of shaking someone’s hand has been extremely challenging for me. My habit of greeting friends or new acquaintances with a handshake...
Top 5 Tips to Combat Coronavirus for the Hotel Industry In case you’ve been on a digital detox, word is that there is a global disease concern called COVID-19, a type of coronavirus. Who am I kidding? Even when we are away from our devices, there is no escaping the...
In Pursuit of Work/Life Balance It’s a question we hear often from our potential clients and consultants – how many properties does each person handle? It’s a reasonable question, but our answer, to some, seems less straightforward – well, it...
