by Kathryn Baker | Feb 11, 2023 | Revenue Management, Strategy
There may have been a time where revenue management was a sort of day-to-day, “let’s just change rates and put minimum stay restrictions on” kind of activity. We are now operating in a new era. For competitive hotels, old school revenue management...
by Kathryn Baker | May 11, 2021 | Profitability
Click on any hotel trade publication’s website, and you’ll find more than an article or two about the looming staffing crunch. After what can only be called a dreadful year, demand is trickling back, and hotels are trying to figure out how to bring back just enough...
by Kathryn Baker | Jun 18, 2020 | Strategy
Don’t Forget the Phone There is uncertainty surrounding so much of our lives right now, in travel as well as everyday situations like taking your dog to the vet or going to pick up your dry cleaning. We have so many questions. Are you open? How do I check in? Do...
