OUTSOURCED REVENUE MANAGEMENT

COOKIE CUTTER WON’T CUT IT.

Is your current solution one-size-fits-all?

Customized Outsourced Hotel Revenue Management Services

Select the support level you need to optimize your hotel’s profitability and revenue goals with our partner agreements starting at six months. Tailor your strategic requirements further with our Ad-Hoc project services to find bigger revenue advantages for your property. TCRM is your one-stop for Revenue Management resources.

INCLUDED SERVICES

STANDARD

ENHANCED

STRATEGIC

Pricing Strategy

Price positioning for public rates

Pricing tactics: seasonal, high demand and special events

Room type differential pricing optimization

Promotion & package development

Corporate negotiated rate analysis and pricing

Client Meetings & Communication

Update Reports: pickup, pace, pricing recommendations/implementations

1x per week

2x per week

5x per week

Weekly meetings for revenue strategy

30min/week

45min/week

60min/week

Rate and inventory optimization in collaboration with property team

Systems and Reporting

Essential system functionality support

SOP adherence for property PMS, CRS, and RMS

Rate plan management: includes all transient segments

<10 Active Rate Plans

11-19 Active Rate Plans

20+ Active Rate Plans

Inventory Management

Yield strategies and restrictions implementations

Overselling strategy at room level

Restrictions at rate and room type level

Distribution

Monthly meetings with third-party account managers

OTA channel optimization – content & marketing

GDS channel optimization – content & marketing

Multi-channel rate parity management

Weekly

2x per week

Daily

Group Strategy

Group pickup and cutoff meeting

Group pricing/inventory guidelines

Daily business review with sales team  – individual group review/approval

Forecasting

Weekly: 10-14 day operational forecast

Monthly: 90-day rolling rooms revenue forecast by segment

Analysis

STR analysis

Benchmarking data analysis (TravelClick, etc.)

Third-party related vendor results and future strategy

Monthly

Weekly

TCRM Smarts Business Intelligence

Competitive set review and audit of product & pricing

Monthly recap of relevant initiatives

TCRM Service Excellence Commitment

Internal team training and development for your assigned revenue manager

Maintain team of diverse revenue managers so your hotel has consistent support

Maintain excellent vendor relations for timely service resolutions and on-going education

Our Outsourced Revenue Management Service delivers superior results tailored to your hotel and market.

We know how impossible it is to fit a square peg into a round hole, but most outsourced revenue services follow the same checklists, no matter how unique your hotel or market may be. 

If you’re worried about how much revenue you’re leaving on the table with centralized revenue management through a brand or management company, you’re not alone.

As seasoned experts with decades of experience, we go beyond the ordinary. We leverage best practices from our work with hundreds of hotels to support the specific profit goals of your property.

Flexible, customized service offering so you can target the hotel’s goals and complement the existing team.

Designated revenue manager so you gain an extension of your on-property staff.

Nerd-level technical expertise so you can put data points, system integrations, and anything in a spreadsheet into expert hands.

Low hotel-to-consultant ratio so you get maximum workflow and accuracy.

Agency support regardless of personnel changes so your revenue strategy is protected no matter what.

Attentive partner with a family feel so you know we care about your long-term success.

Add TCRM as your Outsourced Revenue Management partner today!

Let us take care of managing revenue for your branded and independent properties.

If you need long-term revenue management solutions, schedule a free consultation with a TCRM revenue management specialist today. 

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What these hoteliers had to say about us.

“TCRM is an experienced and detail-oriented revenue management company. They are organized with a strong work ethic and creative ideas. They are highly familiar with revenue management and hotel marketing. They generate results and keep detailed and accurate records. They were seemingly always available; whenever we asked for something, it would be done correctly right away!” 

Kristen Tracy-Wanck

Lumeria Maui

“We have had TCRM as our Revenue Management for roughly 3 months and in that short amount of time TCRM has shown nothing but professionalism, prompt responses, and great daily reporting.  I am very glad that we decided to hire TCRM to replace the Brand Revenue Management as our performance has significantly improved.  Thank you for all of your hard work!” 

Peter Mayer

Residence Inn Goodyear AZ

“We pride ourselves, at Hacienda Del Sol in Tucson, on being the best stay in the area and that means understanding what our competitors are doing every step of the way.  Working with TCRM gives us the confidence that we have a highly skilled group of revenue professionals advising us on strategy and growth in rate, occupancy, and overall positioning.  Being an independent hotel can be challenging without corporate or management company presence to provide the vital data needed to stay on top of the market.  With TCRM we are able to focus our efforts on our guests and clients with the assurance we are priced appropriately and have a solid grasp on current and future trends in the industry.  As the General Manager of this unique historic property, I am as firm in my commitment to the team at TCRM as I am to our property team and can recommend TCRM without hesitation.” 

Jill M. Clark

Hacienda Del Sol

Hotel Revenue Technical Expertise

Our proven track record of superior results comes from an obsession with getting it right. We continuously measure and adjust strategies with an eye toward your bottom line.  We live and breathe data points, system integrations, and spreadsheets (so you don’t have to!).

Simple, Clear Revenue Tools

We offer an array of proprietary revenue tools that are easy to understand.  Armed with proactive strategic insight from our business intelligence tool, TCRM Smarts, your hotel can avoid fire sales, unnecessary discounts, and less profitable channels of business. Our Revenue Snapshot Tool takes the headache out of complicated evaluations, and we measure every tactical initiative with our Report Card Tool to guide and create a culture of forward-looking improvement that benefits your topline revenue stream in the long term.

No Downtime

Our onboarding process maximizes revenue effectiveness and makes your designated revenue manager a true extension of your property team. At the same time, we plan for turnover so you don’t have to. As an agency, we operate with detailed oversight and a team culture so that your hotel’s revenue strategy keeps working for you regardless of personnel changes.

Profit Focus

We dive deep into your hotel data and find profits that you didn’t even know existed.  Thriving in hospitality has become even more complex. That’s why we don’t maximize revenues in a vacuum.  Our profitability maximization doesn’t stop at rooms; we go beyond with available services for menu and ancillary revenue pricing analysis and forecasting.

Outsourced Revenue Management

Our revenue consultants meld seamlessly into your hotel’s operation and deliver superior results by focusing on what matters and diving deep into the details.  We manage everything you’re used to from revenue management: pricing, inventory management, third-party optimization, and forecasting. Then, we go several steps further.

Our analyses of corporate accounts, group displacement, and selling guidelines are designed for close collaboration with sales teams.  We ask the important questions about seasonal and event strategy and then implement proactive promotions, working hand-in-hand with marketing to optimize your e-commerce results.