Unlock New Revenue & Deliver Superior Results

“…we have nothing but amazing things to say about the entire TCRM team. … I wanted to say it has been an absolute pleasure to work with both of you, and everyone on your team. It’s truly been a fruitful and educational experience for us at LOGE and we couldn’t be more pleased with the work our teams have done together. … your team was one of the most professional they’ve ever worked with in a handover like this and were deeply appreciative of that professionalism and the overall willingness to be work together throughout the process. Thanks and looking forward to crossing paths in the future.”

“We asked TCRM to do a Strategic Assessment on our business. As an independent hotel with a well-established and experienced in-house team, we wanted to get a fresh perspective on our existing practices. TCRM appointed the right consultant to this job. Their approach was meticulous in gaining the right information from us in order to build a picture, in a short space of time, on how our business works. Good communication happened at multiple executive levels of both organisations. TCRM endorsed existing strategies and brought new ones to the table. They shifted focus in certain areas and encouraged deeper focus in others. They also made recommendations on reporting technology to assist us. RevPAR improvement was the key metric and we saw value from our Audit straight away. I’ve no doubt that we will re-engage in this process again in the future with TCRM”

“Seriously – this was our first real comparison YOY with the pandemic impact. I’m most impressed with our ability to rebound versus the competition. We are 900% improved but the competition is only 266% improved. They are going to struggle rebuilding rate. Our rate integrity strategy was one of our best plays last year. Thank you for your continued revenue guidance. We are coming out of this pandemic with far better transient strategies.”

“TCRM is a great partner, their professionalism and knowledge are unmatched. We handed them a tough hotel to manage, and they have worked tirelessly to find solutions and strategies to improve the performance of the hotel. We have worked with TCRM for permanent revenue management and task force solutions and our experience is the same. They are the best and I would highly recommend them.”

“I can spend hours writing an email regarding how happy I am with TCRM. They have done better than the Choice RM [I had before] and has brought more independent knowledge of revenue marketing and thinking more outside of the box. TCRM has a vast understanding of OTA’s, and how to promote my hotel through various channels without affecting rate parity. I think it’s a no brainer, that’s how strong I feel about TCRM.”

“TCRM was a great resource for us during a transition within our company. Not only was TCRM able to fill the void but were also able to provide us with guidance that we still utilize today. Our assigned revenue manager, Jeff, was top of class and is someone that I would employ at any of our locations. TCRM will be the first call I make if we ever have a need again. Highly recommended for your revenue management services.”