More attention means
more revenue.

Have you considered what revenue or lost profits you’re leaving on the table?
Our team has a proven method of closing all the gaps that are costing you lost
top line revenues as well as profitability.

A few of the select service companies we’ve worked with:

Customized Outsourced Hotel Revenue Management Services

Select the support level you need to optimize your hotel’s profitability and revenue goals with our partner agreements starting at six months. Tailor your strategic requirements further with our Ad-Hoc project services to find bigger revenue advantages for your property. TCRM is your one-stop for Revenue Management resources.

INCLUDED SERVICES

STANDARD

ENHANCED

STRATEGIC

Pricing Strategy

Price positioning for public rates

Pricing tactics: seasonal, high demand and special events

Room type differential pricing optimization

Promotion & package development

Corporate negotiated rate analysis and pricing

Client Meetings & Communication

Update Reports: pickup, pace, pricing recommendations/implementations

1x per week

2x per week

5x per week

Weekly meetings for revenue strategy

30min/week

45min/week

60min/week

Rate and inventory optimization in collaboration with property team

Systems and Reporting

Essential system functionality support

SOP adherence for property PMS, CRS, and RMS

Rate plan management: includes all transient segments

<10 Active Rate Plans

11-19 Active Rate Plans

20+ Active Rate Plans

Inventory Management

Yield strategies and restrictions implementations

Overselling strategy at room level

Restrictions at rate and room type level

Distribution

Monthly meetings with third-party account managers

OTA channel optimization – content & marketing

GDS channel optimization – content & marketing

Multi-channel rate parity management

Weekly

2x per week

Daily

Group Strategy

Daily business review with sales team  – individual group review/approval

Group pickup and cutoff meeting

Group pricing/inventory guidelines

Forecasting

Weekly: 10-14 day operational forecast

Monthly: 90-day rolling rooms revenue forecast by segment

Analysis

STR analysis

Benchmarking data analysis (TravelClick, etc.)

Third-party related vendor results and future strategy

Monthly

Weekly

TCRM Smarts Business Intelligence

Competitive set review and audit of product & pricing

Monthly recap of relevant initiatives

AD-HOC SERVICES

Need a deep dive into a specific area for financial improvement? TCRM offers special ad-hoc services that you may select on an as-needed basis. We’re a C-level support resource with a proven track record for superior results.

PRICING STRATEGY

Comprehensive pricing analysis with market comparison

Profit Analysis by channel and rate code

CLIENT MEETINGS & COMMUNICATIONS

Facilitate comprehensive tactical revenue plan (Executive Level Oversight)

Coaching, mentoring, and training services

Shop services (Reservations/CRO, Competitive Rates)

SYSTEMS & REPORTING

Comprehensive audit for PMS, CRS, RMS

New system implementation, conversion, or migration for PMS, CRS, RMS

Customized reports: made-to-measure benchmark reporting for specific tracking

DISTRIBUTION

Distribution & Marketing Assessment

FORECASTING

Annual revenue budget completion

Sales & marketing plan

ANALYSIS

Competitive environment research and SWOT analysis

Digital footprint scorecard

Ecommerce – benchmarking & tactics

Social Media – advertising & content alignment with revenue strategies

TCRM Service Excellence Commitment

Internal team training and development for your assigned revenue manager

Maintain team of diverse revenue managers so your hotel has consistent support

Maintain excellent vendor relations for timely service resolutions and on-going education

We know hotel revenue management systems.

From Independent hotel software to Marriott’s Masha, IHG’s Concerto and Perform, Hilton’s GRO & R&I, we have you covered.

Experience the difference that 13+ years of
Revenue Management Expertise will bring you.

Try us. It’s free.

Share your challenges, we’ll provide you with solutions when you give us 30 minutes of your time.

What these hoteliers had to say about us.

Amulya Singh

Parks Hospitality

“TCRM shows a keen intellect towards revenue management. They are not only focused on driving immediate revenue for the property, but also look for strengthening long term market share. Since our consultation, we have seen increased ADR and RevPAR and market ranking. TCRM’s consultations are very in-depth and focus on every facet of revenue management. TCRM is truly a one-stop shop for revenue management. They are truly a one-stop shop for revenue management.”

Craig C. Johnson

Stay Tucson Inn and Suites

“Your TCRM Team did an outstanding job during the past 3 months. The weekly calls were well planned out and informative. It is unfortunate that we made the decision to move Revenue Management back to our corporate offices. I would highly recommend your services to any hotel company looking to improve their bottom line.”