A few of the select service companies we’ve worked with:
Customized Outsourced Hotel Revenue Management Services
Select the support level you need to optimize your hotel’s profitability and revenue goals with our partner agreements starting at six months. Tailor your strategic requirements further with our Ad-Hoc project services to find bigger revenue advantages for your property. TCRM is your one-stop for Revenue Management resources.
INCLUDED SERVICES
STANDARD
ENHANCED
STRATEGIC
Pricing Strategy
Price positioning for public rates
Pricing tactics: seasonal, high demand and special events
Room type differential pricing optimization
Promotion & package development
Corporate negotiated rate analysis and pricing
Client Meetings & Communication
Update Reports: pickup, pace, pricing recommendations/implementations
1x per week
2x per week
5x per week
Weekly meetings for revenue strategy
30min/week
45min/week
60min/week
Rate and inventory optimization in collaboration with property team
Systems and Reporting
Essential system functionality support
SOP adherence for property PMS, CRS, and RMS
Rate plan management: includes all transient segments
<10 Active Rate Plans
11-19 Active Rate Plans
20+ Active Rate Plans
Inventory Management
Yield strategies and restrictions implementations
Overselling strategy at room level
Restrictions at rate and room type level
Distribution
Monthly meetings with third-party account managers
OTA channel optimization – content & marketing
GDS channel optimization – content & marketing
Multi-channel rate parity management
Weekly
2x per week
Daily
Group Strategy
Daily business review with sales team – individual group review/approval
Group pickup and cutoff meeting
Group pricing/inventory guidelines
Forecasting
Weekly: 10-14 day operational forecast
Monthly: 90-day rolling rooms revenue forecast by segment
Analysis
STR analysis
Benchmarking data analysis (TravelClick, etc.)
Third-party related vendor results and future strategy
Monthly
Weekly
TCRM Smarts Business Intelligence
Competitive set review and audit of product & pricing
Monthly recap of relevant initiatives
AD-HOC SERVICES
Need a deep dive into a specific area for financial improvement? TCRM offers special ad-hoc services that you may select on an as-needed basis. We’re a C-level support resource with a proven track record for superior results.
PRICING STRATEGY
Comprehensive pricing analysis with market comparison
Profit Analysis by channel and rate code
CLIENT MEETINGS & COMMUNICATIONS
Facilitate comprehensive tactical revenue plan (Executive Level Oversight)
Coaching, mentoring, and training services
Shop services (Reservations/CRO, Competitive Rates)
SYSTEMS & REPORTING
Comprehensive audit for PMS, CRS, RMS
New system implementation, conversion, or migration for PMS, CRS, RMS
Customized reports: made-to-measure benchmark reporting for specific tracking
DISTRIBUTION
Distribution & Marketing Assessment
FORECASTING
Annual revenue budget completion
Sales & marketing plan
ANALYSIS
Competitive environment research and SWOT analysis
Digital footprint scorecard
Ecommerce – benchmarking & tactics
Social Media – advertising & content alignment with revenue strategies
TCRM Service Excellence Commitment
Internal team training and development for your assigned revenue manager
Maintain team of diverse revenue managers so your hotel has consistent support
Maintain excellent vendor relations for timely service resolutions and on-going education
We know hotel revenue management systems.
From Independent hotel software to Marriott’s Masha, IHG’s Concerto and Perform, Hilton’s GRO & R&I, we have you covered.
Experience the difference that 13+ years of
Revenue Management Expertise will bring you.
Try us. It’s free.
Share your challenges, we’ll provide you with solutions when you give us 30 minutes of your time.
What these hoteliers had to say about us.
Amulya Singh
Parks Hospitality
“TCRM shows a keen intellect towards revenue management. They are not only focused on driving immediate revenue for the property, but also look for strengthening long term market share. Since our consultation, we have seen increased ADR and RevPAR and market ranking. TCRM’s consultations are very in-depth and focus on every facet of revenue management. TCRM is truly a one-stop shop for revenue management. They are truly a one-stop shop for revenue management.”
Craig C. Johnson
Stay Tucson Inn and Suites
“Your TCRM Team did an outstanding job during the past 3 months. The weekly calls were well planned out and informative. It is unfortunate that we made the decision to move Revenue Management back to our corporate offices. I would highly recommend your services to any hotel company looking to improve their bottom line.”
