by Lily Mockerman | Feb 18, 2021 | Profitability
It’s a new year, and all around the country, people are creating their New Year’s resolutions. Maybe you want to lose some weight, make more money or be more organized. But what about your business? Have you set goals beyond your standard budget and marketing plan?...
by Lily Mockerman | Feb 18, 2021 | Revenue Management
Revenue Managers these days have a tough job. Often not fully understood by their colleagues and provided with limited resources, these individuals are expected to have answers for financial top-line performance, dictate or influence guest policies, be a super user...
by Lily Mockerman | Jul 30, 2020 | Strategy
Tourism Industry’s New Messaging Adapted from AAHOA Hotel Owners Academy webinar, How to Win Revenue and Influence Customers The tourism industry, both properties and guests, has been inundated with a barrage of information contributing to COVID brain, neuroscientist...
by Lily Mockerman | Mar 9, 2020 | Strategy
Top 5 Tips to Combat Coronavirus for the Hotel Industry In case you’ve been on a digital detox, word is that there is a global disease concern called COVID-19, a type of coronavirus. Who am I kidding? Even when we are away from our devices, there is no escaping the...
by Lily Mockerman | Jul 6, 2018 | Strategy
In Pursuit of Work/Life Balance It’s a question we hear often from our potential clients and consultants – how many properties does each person handle? It’s a reasonable question, but our answer, to some, seems less straightforward – well, it...
